Customer Story · Numbers Station

How Numbers Station Boosted Pipeline by 30% with Surface Labs.

30%

Increase in pipeline

95%

Leads enriched automatically

1 in 3

Qualified leads booked

About Numbers Station

Numbers Station helps companies integrate AI agents into their data pipelines, transforming how structured data is used in product development and analysis. As an early-stage startup with a focused team and a high-growth mindset, every lead counts—and knowing who's visiting their site became a key growth lever.

The Challenge

Before Surface, Numbers Station faced a common GTM blind spot: they had no visibility into who was browsing their website unless a visitor explicitly filled out a demo form.

Unless someone scheduled a demo, we had no idea who they were. We were flying blind.

The result? Lost pipeline, missed opportunities, and a sales team forced to rely solely on inbound form submissions.

Why They Chose Surface

Surface changed the game by giving the team full visibility into site activity and partial engagement:

  • Visitor de-anonymization unlocked emails and phone numbers for previously invisible leads
  • Partial form capture allowed outreach even when visitors didn't finish submitting
  • Slack alerts pushed new leads directly to the AEs in real-time
  • Lead enrichment helped qualify and sort high-intent visitors from noise

The first thing our AEs do every morning is check the Surface Slack channel. We're booking 1 out of every 3 qualified leads that come through there.

How Surface Delivered

Jake and team are excited about Surface's capabilities:

  • Automated follow-up for partial leads
  • Smarter lead scoring
  • Better spam filtering and qualification tools

Time is money for us. Anything that gets us to quality leads faster is huge—and Surface keeps delivering.

We're booking meetings with people who never filled out a form—Surface made that possible. It's been a real unlock for our GTM team.

Jake Van Asten, Head of GTM at Numbers Station

Key Results

  • 30% increase in pipeline from leads who didn't submit a form
  • Refined ICP based on real visitor data, not assumptions
  • Higher ROI on paid and organic traffic now that every visitor counts
  • Booking 1 out of every 3 qualified leads from the Surface Slack channel

Surface has saved us time, sharpened our targeting, and significantly increased our pipeline. As a small team, that impact is massive.

Loved by topmarketers

READ SUCCESS STORIES

We feel pretty embedded in Surface, especially since we did the PLG stuff there. I would consider Surface to be like a pretty core part of what is running our website, which is a good thing.

Maddy Fennessy

Maddy Fennessy

Growth Marketing Lead

If we turned off Surface tomorrow, we'd lose a lot of inbound. We're almost entirely inbound-driven, so Surface is a critical part of how we operate.

Shubh Agrawal

Shubh Agrawal

San Francisco

We actually saw that 37% more users on average converted with the new form that they built for us

Alexandra Doan

Alexandra Doan

San Francisco

We're growing at the speed of light, and Surface is one of the few vendors keeping up with us. I'd pay whatever it takes to solve this problem—and Surface solved it.

Pujun Bhatnagar

Pujun Bhatnagar

CEO

Whenever I had a feature request, the Surface team would update me throughout the process and follow up after launch to make sure everything was working correctly. It really feels like a white-glove experience.

Angela Kou

Angela Kou

Chief of Staff

We used Typeform in the early days. It was great but you can tell when a company outgrows it. Surface gives us the mechanics we liked from Typeform, but with enterprise-grade control over brand, format, and functionality.

Ian Christopher

Ian Christopher

CEO

We feel pretty embedded in Surface, especially since we did the PLG stuff there. I would consider Surface to be like a pretty core part of what is running our website, which is a good thing.

Maddy Fennessy

Maddy Fennessy

Growth Marketing Lead

If we turned off Surface tomorrow, we'd lose a lot of inbound. We're almost entirely inbound-driven, so Surface is a critical part of how we operate.

Shubh Agrawal

Shubh Agrawal

San Francisco

We actually saw that 37% more users on average converted with the new form that they built for us

Alexandra Doan

Alexandra Doan

San Francisco

We're growing at the speed of light, and Surface is one of the few vendors keeping up with us. I'd pay whatever it takes to solve this problem—and Surface solved it.

Pujun Bhatnagar

Pujun Bhatnagar

CEO

Whenever I had a feature request, the Surface team would update me throughout the process and follow up after launch to make sure everything was working correctly. It really feels like a white-glove experience.

Angela Kou

Angela Kou

Chief of Staff

We used Typeform in the early days. It was great but you can tell when a company outgrows it. Surface gives us the mechanics we liked from Typeform, but with enterprise-grade control over brand, format, and functionality.

Ian Christopher

Ian Christopher

CEO

Customer Stories

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