Privacy Policy

Last Updated: December 12, 2024

1. Introduction

Surface Labs operates a marketing operations platform in compliance with GDPR and CCPA regulations. This policy defines “Customers” (service users) and “Form Responders” (those completing forms created by our customers). By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data Collection

We collect data necessary to provide and improve our services, including contact information, usage data, and analytics. For Form Responders, we collect information submitted through customer-created forms.

3. Data Use

Data is used to provide services, improve our platform, communicate with users, and comply with legal obligations. We do not sell personal data to third parties.

4. Data Sharing

We may share data with trusted service providers who assist in operating our platform, subject to confidentiality agreements. We may also disclose data when required by law.

5. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

Individuals may request access, amendments, or deletion of personal data under applicable privacy laws including GDPR and CCPA. To exercise your rights, please contact us at privacy@withsurface.com.

7. Cookies

We use cookies to analyze site traffic and improve your experience. For full details on our cookie use, please refer to our Cookie Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact Surface Labs at: